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Travel Coordinator -

Ambrey, part of Ocean Infinity, is seeking a Travel Coordinator.


Ocean Infinity is a pioneer of large scale marine robotic operations deploying robotic technologies to capture ocean data and deliver maritime solutions whilst minimising our environmental footprint. We are building the world’s largest fleet of marine robotic vehicles, offering the safest and most sustainable operations the industry has ever seen. Our purpose is to innovate using robotics and technology to transform industries, enabling people and the planet to thrive.

Ambrey was established in 2010 to offer a dynamic and creative solution putting clients’ needs first, providing safety, security, marine and risk management services to the Shipping, Oil & Gas, and Offshore industries.

In June 2021, Ambrey became part of Ocean Infinity. The acquisition combines Ocean Infinity’s robotic vessels, data, cyber, artificial intelligence, and low emission operations with one of the leading brands in the maritime security sector, expanding our operations into North America, Europe, Middle East and Africa.


Work location: Hereford, United Kingdom

Division / Department: Travel Department

Reports to: Travel Manager


The role:

The Travel Coordinator will work on the companies in house GDS to book and manage guard travel and have responsibility for assisting in all aspects of itinerary planning, including Visa information, Covid-19 restrictions, and itinerary planning.


The responsibilities for this position include but are not limited to:

  • Working as a team to provide excellent customer service, through verbal and written communication;
  • Accurately entering all bookings onto the reservations system and internal company software;
  • Issuance of key booking documents, (tickets, voids, refunds, hotels etc);
  • Dealing confidently with a wide variety of questions and concerns, enabling colleagues to complete their tasks based on information provided;
  • Input and update of all records to ensure accuracy for reporting;
  • Data processing using in-house systems;
  • Assist in proactively managing the group mailboxes;
  • Be involved in all aspects of travel planning including but not limited to:
    • Ticketing;
    • Hotels;
    • Tracking cancellations and refunds;
    • Up to date knowledge on Visa and PCR requirements.
  • Assist in the coordination of all aspects of travel under the direction of the Travel Manager;
  • Respond to operational issues and queries from Ambrey staff and operational personnel;
  • Escalate and prioritise issues to the Travel Manager as required;
  • Undertake any other task which the Travel Manager deems reasonable from a management perspective;
  • Will be required to do shift work including evenings and weekends.


Qualifications and skills:

  • 2+ years’ experience in travel;
  • IATA/ticketing qualified, desirable;
  • GDS experience, desirable;
  • Strong personal organisation skills – ability and experience of effectively prioritising workloads and multi-tasking in a busy open plan office environment;
  • Excellent oral and written communication skills;
  • Computer literate with experience in Word, Excel and any GDS system a plus.


Ocean Infinity is an Equal Opportunity-Affirmative Action Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation.


Click here to apply.

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