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Operations Coordinator -

Ambrey, part of Ocean Infinity, is seeking an Operations Coordinator.


Ocean Infinity is a pioneer of large scale marine robotic operations deploying robotic technologies to capture ocean data and deliver maritime solutions whilst minimising our environmental footprint. We are building the world’s largest fleet of marine robotic vehicles, offering the safest and most sustainable operations the industry has ever seen. Our purpose is to innovate using robotics and technology to transform industries, enabling people and the planet to thrive.

Ambrey was established in 2010 to offer a dynamic and creative solution putting clients’ needs first, providing safety, security, marine and risk management services to the Shipping, Oil & Gas, and Offshore industries.

In June 2021, Ambrey became part of Ocean Infinity. The acquisition combines Ocean Infinity’s robotic vessels, data, cyber, artificial intelligence, and low emission operations with one of the leading brands in the maritime security sector, expanding our operations into North America, Europe, Middle East and Africa.


Work location: Hereford, United Kingdom

Division / Department: Operations Team

Reports to: Regional Manager


The role:

The OC will work with the company’s Operations Team and have responsibility for assisting in all aspects of maritime transits. There are great opportunities for progression and to develop your career. The post will report to one of the four Regional Managers. Are you looking for a company who value their staff? Are you looking for a career in the Maritime Security sector? Are you looking for progression and personal growth? Are you looking for a career rather than a job? Then Ambrey is the career choice for you!


The responsibilities for this position include but are not limited to:

  • Assist in proactively managing the group mailboxes;
  • Be involved in all aspects of provision, planning and management of maritime transits;
  • Assist in the coordination of all transits under the direction of the Operations Managers;
  • Respond to operational issues and queries from Ambrey staff, operational personnel, and clients;
  • Escalate and prioritise issues to the Operations Manager or out of hours Duty Managers as required;
  • Ability to proactively support Operations Managers, delivering on the administrative requirement for each transit to include, but not limited to:
    • Flight booking and liaising with the Travel Manager
    • Compiling and submitting Visa applications
    • Issuing Subcontractor Pay Schedules
    • Issuing Transit Specific Paperwork to Subcontractors
    • Assigning Subcontractors to Transit as directed by the Operations Managers
    • Be able to support the 6 weekly duty rotas
    • Undertake any other task which the Regional Management team deems reasonable from a management perspective
  • Ability to proactively support Commercial Managers, delivering on the administrative requirement for each transit to include, but not limited to:
    • Processing Flag State Approval documents;
    • Prepare draft client contracts on behalf of Commercial Managers;
    • Support commercial managers with the internal quoting and order process.


Qualifications and skills:

  • High levels of initiative and self-motivation;
  • Have good judgement and decision-making skills, with an understanding of the impact on stakeholders;
  • Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements;
  • Excellent interpersonal and verbal/written communication skills, with internal and external stakeholders;
  • Excellent IT skills covering the Microsoft Office Suite;
  • Strong administration skills, with the ability to assist in numerous projects simultaneously while meeting exacting deadlines;
  • Ability to work under pressure during emergency situations;
  • Ability to analyse, evaluate and recommend new operational systems, policies, and procedures to improve best practice;
  • Previous experience within the maritime services sector in a Commercial or Operations co-ordination role, desirable but not compulsory;
  • Experience of using a CRM system, desirable but not compulsory.


Ocean Infinity is an Equal Opportunity-Affirmative Action Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation.


Click here to apply.

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